Carbon Revolution Operations Pty Ltd (ACN 154 435 355) recognises the expectations of our customers, staff, suppliers and the community in relation to privacy and is committed to responsible privacy practices and to complying with the Privacy Principles contained in the Privacy Act 1988 (Cth).
The personal information we collect about you depends on the dealings you have with us. For example, if you place an order with us, our Dealers or related companies, send us an enquiry or provide us with feedback through our online form, interact via social media or from third parties, such as referees if you are applying for a job. We may collect details including your name, address, email address, phone and fax numbers. If you are an individual contractor to Carbon Revolution, we may also collect information relevant to your engagement with us including qualifications, length of engagement, resume, pay, bank details and feedback from referees.
When using the Carbon Revolution website, we or our third-party service providers, such as Google Analytics may collect web site usage information such as your age, gender, interests, in-market segments, language, location, city, region, browser version, operating system, where you clicked on the website and where you came from. Except where you provide it to us via the website, we do not collect personal information such as your name, mailing address, email address or phone number when you are browsing our website.
We generally do not require customers to disclose sensitive information to us. Due to certain regulatory requirements imposed on us, we may require prospective employees or contractors to provide us with sensitive information, such as health, racial and ethnic origin. If you do provide sensitive information to us for any reason (for example, regarding a disability), you consent to us collecting that information and to us using and disclosing that information for the purpose for which you disclosed it to us and as permitted by the Privacy Act and other relevant laws.
Carbon Revolution may collect personal information as otherwise required or permitted by law.
We hold personal information in a number of ways, including in printed documents, electronic databases and email contact lists. Printed documents are stored at our Waurn Ponds Head Office.
We take reasonable steps to:
The steps we take to secure personal information include website protection measures, security restrictions on access to our computer systems, controlled access to our corporate premises, policies on document storage and security, personnel security and training and workplace policies.
The main purpose we collect, hold, use and disclose personal information is to
There may also be other purposes explained at the time of collection or which are required or authorised by or under law and for which you have provided consent.
Some of these third parties are located outside Australia. For example, our related companies overseas and our overseas service providers. The countries we commonly disclose personal information to include the United States, Germany and the United Kingdom. Except where an exception applies under the Privacy Act, we will take reasonable steps to ensure that such overseas recipients do not breach the Privacy Principles in the Privacy Act in relation to such information.
We will generally provide you with access to your personal information within 30 days, subject to some exceptions permitted by law.
We take privacy seriously and any matters will be assessed by an appropriate person in order to resolve the matter in a timely matter. If you are not satisfied with the outcome of our assessment of your complaint, you may wish to contact the Office of the Australian Information Commissioner: https://www.oaic.gov.au/individuals/what-can-i-complain-about
Please address privacy access requests, correction requests, queries or complaints to the ‘Privacy Officer’ by email, mail or phone:
Geelong Technology Precinct
75 Pigdons Road
Waurn Ponds 3216
03 5244 5987